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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
one day stay Old facility needs updating of the rooms.
Staff was super friendly and responded in a timely manner to all our needs.
Business response:
Dear Sarah, Thank you for choosing Extended Stay America for your recent visit to our city. We are glad to know you had a good stay and that we met all your expectations. It is good to know our associates were friendly and attentive to your needs during your visit. Please return, and we will be happy to serve you again.Sincerely,Hotel Management
It is a great place for a longer stay. If you get there later in the evening for check in, after 7pm, you might have to wait a bit. When I checked out, I asked for a receipt, was told it would be emailed to me and almost 9 hours later I have not received it.
Business response:
Dear Hannah, Thank you for being our guest. Our prime motive is to provide a pleasant and comfortable hotel experience to all the guests who enter our door. It is nice knowing you also had a good time and found the location nice. However, we are sorry for the issues that impacted your overall time. We regret the delay in connecting with you and will discuss this with the team to resolve this as soon as possible. Please stay with us again for another great experience.Sincerely,Hotel Management
Spartan at best. Kitchen had no supplies and when you asked for them you had to go to the lobby even though the info card said they would deliver. Breakfast was a joke - coffee/tea and oatmeal. The laundry took coins or card though the lobby said coins only and did not have any detergent. The last morning had no hot water for the shower.
Business response:
Dear Algis, Thank you for your feedback about your recent stay with us. It is good to know you had a satisfactory time here. However, we are disappointed to read about your experience at our hotel. This is not the impression we like our guests to leave with. What you described is unacceptable, and we will address this appropriately. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the hospitality you should have experienced on this visit. Since... read more
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 3.2 star rating with 2,132 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.