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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We enjoyed our stay in the assisted/handicap room with cooking/refrigerator. Such a bonus to be able to NOT have to eat out every day. Great option at this location!! Super helpful staff and much appreciated the open/handicap bathroom amenity!! Only thing I might recommend is a few more options in the "grab and go" breakfast and two options in coffee - decaf and regular. There was only regular. Maybe toast, bagels (flavored) cream cheese, butter and some fruit or different juice(s)??
Facility was clean and comfortable. But - the free breakfast advertised was just a cup of coffee and a small blueberry or chocolate muffin. The telephone in the room was dead - a safety hazard in the event I had to report an emergency. The room had one small pillow. I asked for an additional pillow and I was told there were none.
Business response:
Dear Gary, Thank you for choosing our brand and reviewing your time during your recent visit to the hotel. It is nice that you had a satisfactory stay and liked the room and the amenities. We appreciate you pointing out specific items you loved and areas where we can improve. However, please accept our apologies for the issues not meeting your taste. Our team has been informed about this and will take quick action. Considering the positive highlights, please stay with us again so we can provide you with a more satisfying exp... read more
Nice staff, though.
Business response:
Dear Jason, Thank you for your kind words about our team. We're delighted to hear you had a positive interaction with our staff at Extended Stay America. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Easy to check in. Met expectations.
The keys don’t work. The only issue.
Business response:
Dear Michael, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the malfunctioning keys. Your feedback is essential, and we will ensure this issue is promptly addressed to prevent future occurrences. We appreciate your understanding and hope to welcome you back for a seamless stay in the future.Sincerely,Hotel Management
Staff was helpful
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 3.2 star rating with 2,081 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.