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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was ok. Grab and go needs changing up sometimes.
Fine for one night with family, headed to airport We stayed just one night, and it was fine - the tub/shower valve was stuck so the water ran out of both at once, but it got hot. We didn't live that the cups at breakfast were styrofoam, nor that there wasn't any regular creamer for coffee, but appreciated the oatmeal. Would have appreciated a highchair or booster seat for the toddler. It was great to have a freezer in the room.
Business response:
Dear Amanda, We are happy you chose Extended Stay America for your recent visit to Boston. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. Your comments will help us to ensure a better experience for every guest as we advance. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
The place is way over priced for the service they offer. The rooms need renovating and updating. Overall bad experience.
Business response:
Dear Julian, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are sorry to hear that you feel our prices do not match the service we offer and the maintenance issues you encountered during your visit. We will address your concerns with our team to ensure a better experience for guests in the future. We hope that you will consider staying with us again in the future to see the improvements we have made.Sincerely,Hotel Management
The full breakfast didnt exist. The first morning they didnt even have coffee. Instant oatmeal and cheap muffins was a very inadequate breakfast. It wasn't near any stores or restaurants.
Business response:
Dear Sheila, Thank you for taking the time to review our hotel. We are delighted you liked our location close to the stores and restaurants. However, we apologize for not meeting your expectations with our complimentary breakfast. We value your feedback as we continually strive to improve our guest experience. We look forward to hosting you again the next time you are in the area.Sincerely,Hotel Management
Ok
The room was extra large, with a full kitchen and counter with good operable windows. The carpet was original and had holes and worn places in it in several places. The shower curtain was broken and dangling, but after the first day a maintenance person had come out and repaired it while we were gone, so it was good to know work orders were being addressed. The trash was left full and unemptied in the kitchen after the previous occupant left, which was a clear oversight by the cleaning staff. The breakfast was just coffee an... read more
Business response:
Dear Zane, Thank you for choosing our hotel during your recent visit to Nashville. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us, and your comments allow us to address areas that could have made your stay more enjoyable. Please be assured that we have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next time... read more
Room is big and comfortable but the place is run down and high priced per night in my opinion.
Business response:
Dear Carolyn, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. While we are pleased that you loved our suite's comfort and spaciousness, we regret that you felt our facility needed updating. We will share these notes with the appropriate individuals for the future modernization of our hotel. Moreover, we are competitive with similar hotels in the area and always strive to provide exceptional service and hospitality... read more
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.2 star rating with 1,270 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.