Extended Stay America - Boston - Peabody

Angela 

on Expedia

3 weeks ago

Staff was unfriendly, room was dirty. 

Mackenzie 

on Expedia

a month ago

Half way cleaned, broken shower they wouldn’t change our room so had to use the sink to bathe. Breakfast was only muffins and coffee. Bad experience for $150 a night. 

Hannah 

on Expedia

a month ago

DO NOT STAY HERE BED BUGS! absolutely horrible experience when i told the staff about the bed bugs they ALREADY KNEW ABOUT THEM !!! they were so rude and when they transferred us rooms THERE WERE BED BUGS IN THAT ROOM TOO! we ended up having to find a new hotel at 1am and the staff said we had to wait for the manager to get a refund and she wasn’t coming in till the morning. when she came in the next day she told us she wouldn’t give us a refund and we had to go through their insurance and was super rude about it the whole s... read more

Catherine 

on Expedia

a month ago

First of all it was a 3 story hotel and the elevator was not in service and what we found out from people who have been living there for 18 months that was it has been broken for at least a week before we got there. (Luckily we were only there for 2 nights). Breakfast was basically oatmeal or tiny packaged muffins. Nothing to make coffee in the room, could only get coffee in the breakfast area. We also had a problem with the internet service, couldn’t make phone calls or anything using the internet except sometimes you were ... read more

Richard 

on Expedia

a month ago

Room was supposed to be non smoking, its smelled of stale cigarettes, was outdated. Walls were a brown/tan color but couldnt tell if it was nicotine or paint. Elevator was not workong requiring all bags to be carried up flight of stairs. We were booked for 3 nights we stayed 12hrs till mornind. Continued to have breathing issues in the room, and multiple asthmas attacks. Couldnt stay in that facility. 

Megan 

on Expedia

a month ago

This property claims breakfast but it was ONLY coffee muffins and 1 pack of oatmeal. That’s it. No creamer, no toast, nothing else. The place is dirty and mismanaged. The furniture is worn down. Floors filthy. Elevator broken. No restaurants nearby. There is a kitchen? But NO dishes. Awful 

Laurence 

on Expedia

2 months ago

Old, not updated, but cheap. You get what you pay for. This property was less expensive than others nearby and in exchange for that, it hadn’t been updated in decades. The room was very out of date with old dirty rugs and a mildew smell. The elevator was out of service even though they say that was just temporary. The stairways were very old and dirty. But the staff was nice and the bed was clean. If you want to pay $100 more per night, there are other properties nearby. 

Joven Santos 

on Expedia

2 months ago

Couch are filthy, carpet stained with liquids. Staff are not accommodating on check in and out.