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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, comfy beds
Business response:
Dear Tammy, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. Our top priority is to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. We are glad our location was convenient for everything you wanted to do on this visit. Thank you for choosing Extended Stay America. We look forward to your next visit.Sincerely,Hotel Management
The elevator chimes llike a doorbell or something from the jetsons.. not ompressed with no cookwarw snd getting a singe plaxe sryting was a fiasco and a half! Getting a piece by piece first come first serve it was almost like Black Friday way back in the day! They didn't have enough towel face cloth wise with the Linens toilet paper was very hard to come by and get we had to buy our own no tissues no paper towels no cleaning supplies not even dishwasher tablets for the dishwasher but we had little sample size packets of soap... read more
Business response:
Dear Caryn, Thank you for your honest comments about your stay with us. We were sorry to read that you were disappointed with the lack of amenities in your room. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We will share your comments with our team to make improvements where possible. We appreciate your business and hope to see you again soon.Sincerely, Hotel Management
La habitación estaba hermosa
Room had funky smell. Went to Walmart to buy candle. No ice machine
Business response:
Dear Donna, Thank you for the feedback. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize for the smell in your room that compromised your experience. Our suites have fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. We will follow up on your concerns to ensure we are well-poised to serve you... read more
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.