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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel & grounds are well maintained Staff was very friendly & helpful. Our stay was enjoyable & the room was comfortable. We had a really good view of the surrounding area.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our pillows did not meet your expectations but we’re glad you found the location convenient and enjoyed the comfortable, clean rooms. We’ve passed along your comments about the pillows and we hope you’ll stay with us again the next time you’re in the area.
Clean, safe, convenient We stayed for five nights on a sight-seeing trip heading into Boston on the T most days. This hotel was convenient, seemingly just had a make-over with fresh paint and newer appearing carpets and floors. The building requires key cars to access the interior of the hotel and rooms within the hotel, which made it appear to be safe and well organized. We liked it here. It is about a 20 minute drive to the metro station. Room service is only weekly, which was fine with us, but I had not noticed that at ... read more
Business response:
Thank you for the great review. We're so glad you were able to relax and enjoy your stay and that you appreciated our clean rooms and convenient location. We were so pleased that you chose to stay with us. We hope you come back again.
Business response:
Thank you for the 4-star rating. We are so glad you enjoyed your stay with us. We look forward to seeing you again the next time you’re in the area.
Business response:
Thank you for the 4-star rating. We are so glad you chose to stay with us.
Not in North Boston in a different city!!!
Business response:
I'm sorry to hear that our location was not where you expected it. We do list the address on the website. We hope this or one of our many nationwide locations will better meet your needs for your next travels.
Looked fairly new, great accommodations. Walmart close by as well. Full refrigerator, stove dishwasher large bathroom. Very comfortable beds. With Expedia we paid less than half the normal price of the room. Just Amazing!
Business response:
Thank you for the 5-star rating! We appreciate it.
I needed 2 extra blankets and they said they couldn’t. That they only have enough for all the rooms. They gave me a sheet. They’re blankets were thin as it was. I would think a hotel like that would have extra blankets.
Business response:
We're so sorry to hear about this. Thank you for letting us know. We hope your overall stay was a pleasant one.
Business response:
Thank you for the great rating! We are pleased to see positive feedback from our satisfied guests and hope to see you again soon.
No one on the premises from 11p.m. until 7a.m. There were lots of sketchy people hanging around the hotel outside at night, drinking, smoking pot. Wouldn't recommend to families at all.
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience and we hope you'll give us an opportunity to do that for you next time.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,087 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.