Extended Stay America - Boston - Tewksbury

Business response:

Dear Holly, Thank you for posting such kind comments about our hotel. We appreciate the excellent review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope Extended Stay America is your first choice the next time you visit here, and we wish you all the best with your travels.Sincerely, Hotel Management 

Business response:

Dear Dale, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location, close to various dining options. We look forward to welcoming you back!Sincerely,Hotel Management 

Business response:

Dear Karen, Thank you for the outstanding rating. We are thrilled to have exceeded your expectations and provided you with an enjoyable stay. At Extended Stay America, we take pride in offering exceptional service and amenities to cater to every traveler's needs. It was our pleasure to host your visit; we look forward to seeing you soon.Sincerely,Hotel Management 

Business response:

Dear Laurie, Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are sorry for any oversights on our part. We will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management