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Extended Stay America - Boston - Tewksbury
- Hotels
- Tewksbury, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 Andover St., Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was alot of noise through the night from the rooms on either side of my own. There were some "questionable" characters through the hallway and roaming around the parking lot when i went to my car at midnight. The staff and room itself were not an issue, but i was nervous about the people staying there.
Business response:
Dear Richard, Thank you for staying with us and sharing your experience. We are glad you enjoyed most of your stay; however, we apologize for the incident with our guests. On rare occasions, guests who do not adhere to the property rules concerning noise cause disturbance and annoyance to all those in the immediate vicinity. We regret that we could not resolve this immediately and for the inconvenience caused. Your concerns have been shared with our team, and we will take necessary measures to ensure such inconveniences don'... read more
I stay for A night and everything was fine .
Business response:
Dear Elizabeth, We are delighted to know that you thoroughly enjoyed your stay; we love to make our guests feel right at home. Thank you for all of your generous compliments, and we hope to have the pleasure of welcoming you to Extended Stay America again soon.Sincerely,Hotel Management
Convenient
Quiet and clean. Friendly and respectful staff.
Business response:
Dear Raymundo, Thank you for choosing us and posting your kind remarks about Extended Stay America. It is lovely that you enjoyed our time with us and found your room comfortable and clean. We are delighted to know that our staff took good care of you. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
Was not too expensive- they work with you, especially when staying longterm - woudl highly recommend for short or long trips, work related or personal - they have great staff and are very easy to work with and willing to accomodate with almost anything we asked.
Wouldn't stay again! I stayed here due to an urgent situation of having no heat in my house. Immediately upon entering the establishment I was met with a strong odor of cigarette and marijuana smoke. After getting to my room, I noticed immediately that the carpet was all torn up and burnt all over, there was food splatter all over the kitchen fridge and counters, burn marks all over the bathroom sink, bathroom floor was burnt with what looked like the bottom of a beer bottle, the toilet had questionable stains, shower head w... read more
Business response:
Dear Guest, Thank you for choosing us. We are sorry for not meeting your expectations. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please come back and validate the changes we will implement and experience the stay you expect and deserve. Thank you! Sincerely,Hotel Management
Staff was amazing
Frequently asked questions about Extended Stay America - Boston - Tewksbury
How is Extended Stay America - Boston - Tewksbury rated?
Extended Stay America - Boston - Tewksbury has a 4.2 star rating with 734 reviews.
When is Extended Stay America - Boston - Tewksbury open?
Extended Stay America - Boston - Tewksbury is open now. It will close tomorrow at 12:00 a.m.