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Extended Stay America - Boston - Tewksbury
- Hotels
- Tewksbury, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 Andover St., Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great friendly staff Before booking at Extended stay, you should know what you're getting yourself into. You're obviously not staying at the Waldorf Astoria so top of the line amenities are not available. At first we had problems with the bathroom and room order. Friendly staff was quick to fix it. Witnessed staff being willingly helpful towards guests in need.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that you were impressed with the attentive service provided by our staff. We have shared your concerns with our team to ensure no future guest experiences the same. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
Love how it’s like being in an apartment , definitely will rent again, and I️ can cook my own meals
Business response:
Rosa, thank you for staying at Extended Stay America. We are delighted to read you liked our property and your room along with the kitchenette. We appreciate you being our guest and look forward to hosting you again soon. Sincerely, Hotel Management
Close to shopping Front desk wasn't clean. Check out no one to be found until a temp employee should up to find the front desk staff to sign us out. Sujest maybe have a bell to alert staff. No coffee in room the quest. Other then that it was ok. I put yes I would recommend the hotel cause it might be isolated only to this one place
Business response:
Vivian, thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
Wow - Juan, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Cleanliness Carpets stained in hallways, entry windows and counter dirty, overall nto that clean.
Business response:
Thank you for taking the time to review our hotel. We're disappointed that we did not provide you a better experience and sincerely apologize. We value your feedback and will continue to work diligently to ensure we are more consistent in our service delivery. We hope you consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, General Manager
Business response:
Barbara, thank you for taking the time to share your perfect rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Great accommodations and area Enjoyed our stay in the area. I had gone there for training in a nearby town. Traffic is difficult at times due to close to 93 and 495. Happy overall.
Business response:
Blaine, thank you for selecting Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Most of the staff were friendly. Room was big, but not vacuumed.
Business response:
Thank you for being our guest at Extended Stay America - Boston - Tewksbury. It’s nice to know you had a pleasant stay and that our associates left you with a good impression. We also appreciate your observation in regard to your room and have shared it with our housekeeping team to take corrective actions immediately. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Tewksbury
How is Extended Stay America - Boston - Tewksbury rated?
Extended Stay America - Boston - Tewksbury has a 4.2 star rating with 777 reviews.
When is Extended Stay America - Boston - Tewksbury open?
Extended Stay America - Boston - Tewksbury is open now. It will close tomorrow at 12:00 a.m.