Extended Stay America - Boston - Tewksbury

Business response:

Thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management 

Business response:

Wow - Juan, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review our hotel. We're disappointed that we did not provide you a better experience and sincerely apologize. We value your feedback and will continue to work diligently to ensure we are more consistent in our service delivery. We hope you consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, General Manager 

Business response:

Barbara, thank you for taking the time to share your perfect rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager 

Business response:

Blaine, thank you for selecting Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Boston - Tewksbury. It’s nice to know you had a pleasant stay and that our associates left you with a good impression. We also appreciate your observation in regard to your room and have shared it with our housekeeping team to take corrective actions immediately. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager 

Business response:

Heidi, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your experience and for choosing to stay with us. I am glad you had a pleasant stay for the reasonable price you paid. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.