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Extended Stay America - Boston - Tewksbury
- Hotels
- Tewksbury, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 Andover St., Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While able to accommodate an early check in, the bathroom was not fully clean and some of the staff were rude and made Ius feel like we were an inconvenience.
Business response:
Thank you for taking the time to write a review of your stay. The situation you described regarding the staff is truly regrettable. We are very sorry for your experience. I will be coaching our staff to ensure that you and other guests in our hotel do not feel inconvenienced and that this does not happen again in the future. I also apologize that our housekeeping staff did not fully clean the bathroom before you had checked in. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank y... read more
Great location for our trip Hotel was clean and just right off the exit from the highway so it was easy to get back on the highway for shopping, eating, and getting to our destination which was a 5k road race!
Business response:
I want to thank you for taking the time to post a review of your stay. I’m thrilled that we were able to provide you with a home away from home experience! It’s great to read that you enjoyed our comfortable rooms as well as our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Ok for sleeping This hotel is fine for 1 or 2 night stays. I've stayed on several occasions. I would *not* recommend it for extended stays. Older facility, lack of cable options, WiFi issues and a dieing air-conditioned describes my time there.
Business response:
Thank you for your recent review of your stay. Please accept our apologies for the inconveniences you experienced. In response to your feedback, I will speak with our service provider about the Wi-Fi issues you mentioned and will have our maintenance engineer inspect our AC units to ensure they are functioning properly. Still, I am glad to read that we were able to provide you with a satisfactory stay overall. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any... read more
Terrible The room was a dent size. They don't have room service so basically anything you need, you have to get yourself. There is practically no cable so you're watching 80's shows. Also the heater had a terrible smell like it hadn't been used in ages so we had to turn it off. The "breakfast" cart in the Corning is cereal bars and muffins with 2 things of coffee. And the cleaning staff didn't come in during the day to make the beds, take out the trash or anything. Really poor hotel. Wouldn't stay here again. Just terrible
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest... read more
Friendly staff and service This hotel is what I expected for the price and location. The front desk staff were very friendly and accommodating. The room I had was a little run down, but comfortable.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with our convenient location and reasonable rates. I truly appreciate your kind comments regarding our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good hôtel! Cheap for good quality Good place!!! Good breakfest and beds and water pressure
Business response:
Thank you so much for posting a review of our property. I’m glad we were able to accommodate your needs with a comfortable stay at a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Toiletry was prepared for only one person even if the reservation was mad for two. Breakfast had not many choices: coffee, juice, apples and muffins. By mistake an extra charge was added to the payment that must have been charged to another room.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our billing procedures. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
总体非常不错 离市区比较远 适合自驾游 环境非常舒适 还适合自己做饭 早餐种类较少 但是附近有麦当劳所以还行
Frequently asked questions about Extended Stay America - Boston - Tewksbury
How is Extended Stay America - Boston - Tewksbury rated?
Extended Stay America - Boston - Tewksbury has a 4.2 star rating with 734 reviews.
When is Extended Stay America - Boston - Tewksbury open?
Extended Stay America - Boston - Tewksbury is open now. It will close tomorrow at 12:00 a.m.