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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good room . Everytjing else is average
Business response:
Dear N V S Gowtham, We are sorry your experience at our hotel was not up to expectations. Your concerns are significant to us, and we apologize for the issues you encountered during your stay. We truly appreciate your feedback, as it helps us improve. On the positive side, knowing you were pleased with your room and had a satisfactory stay is lovely. Please give us another chance to serve you better.Sincerely,Hotel Management
The staff is personable and pleasant
Business response:
Dear Mark, Thank you for your kind words! We are so glad to hear that you had a positive experience with our team. Providing excellent customer service is a top priority, and it's great to know that the staff made a lasting impression. We appreciate you taking the time to share your feedback and look forward to welcoming you again soon!Sincerely,Hotel Management
Bed was dirty and i had to change the bed sheets myself
Business response:
Dear Mark, Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We regret any inconvenience, especially those related to the cleanliness of your room, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure that such lapses do not happen again. We genuinely hope that you will consider giving us another opportunity to serve you in the future so... read more
Overall just okay Overall an okay stay. Kitchenette and full size fridge was very helpful. We stayed on 2nd floor but it had this weird odor like of a dirty litterbox and lots of trash upon exiting the elevator. (Its been a few weeks so I’m hoping its better) But we just needed a quick place to stay so we werent super nit-picky.
Business response:
Dear Guest, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve, as well as what you enjoyed about your time with us.It was a pleasure hosting your visit, and we hope to make your next stay perfect in every respect!Sincerely,Hotel Management
It is very clean
Business response:
Dear Mark, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. We are thrilled that you were pleased with the clean room and enjoyed our outstanding service. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
Friendly staff
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.3 star rating with 1,816 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.