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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dog barking inside, no dishes in the appartment, need to go to the front desk to get it. Draws in the bathroom falling apart. Bathroom sink plugged.
Business response:
Dear Jean Marie, Thank you for choosing us and sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. Our goal is to create an exceptional, memorable stay for each guest, so we apologize that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Our front desk team is always there to assist you with anything; never hesitate to speak to them. We hope to hav... read more
Room had cobwebs and masking tape on the bathroom door, which closed poorly
Business response:
Dear Warren, Thank you for sharing your reviews of your visit to our hotel. We are sorry that our room did not meet your comfort expectations and that you had issues closing the bathroom door of your suite. Our front desk team is always there to help you, and our maintenance team is already at work checking and fixing things. Apart from this, we hope you had a pleasant time. We value your feedback and hope you will allow us to host you again so we can provide you with the hospitality you deserve. Sincerely,Hotel Management
Needs cleaning in the hallways. Quiet area.. hotel was cleaned before checking in
Suite ok need cooked breakfast
Business response:
Dear Steven, Thank you for being our guest. It is glad that you had a good time at Extended Stay America. However, we apologize for the breakfast choices not meeting your expectations and will pass your feedback on to the team to know what went wrong and for future enhancements. We value your comments and hope you will allow us to host you again so we can provide you with the hospitality you deserve. Sincerely,Hotel Management
I like the kichen abd space. But the pillow was dirty.
Business response:
Dear yingbi, Thank you for sharing your feedback. It is nice to know you had a pleasant time and appreciated having the kitchen in a spacious room. We always prioritize providing amazing service. However, it is sad to read that you were not happy with the condition of the pillows. Your remarks are shared with the respective team, and we will ensure they are addressed to the guest's satisfaction. Our front desk team is always there to help you. Please give us another opportunity to show you our service again.Sincerely,Hotel M... read more
Un hôtel correct. Le studio est spacieux.
Breakfast good but could have a cooked to order breakfast
Business response:
Dear Steven, We are pleased you had a good time at Extended Stay America during your visit to our city. Your remarks for the breakfast are noted and shared for further improvement. We are glad that you wish to return, and we look forward to your next stay with us. Sincerely,Hotel Management
The staff was wonderful. Asking all the time if we needed anything. Checking on how we were. And we saw many times where management was making sure staff was ok. Really cared
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 1,036 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.