This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean Needs to clean better
Business response:
Dear Rachael, Thank you for being our guest at Extended Stay America. It is glad to know you had a good time. However, we hope you will accept our apologies for the inconvenience. Your observations have been duly noted. We promise to discuss this with our team on a priority basis. Please allow us another chance to host your visit and provide a memorable trip. Sincerely,Hotel Management
Pillows were hard and gave us stiff necks. Couldnt find the trash barrel in the room.
Business response:
Dear Guest, We appreciate your feedback regarding the pillows and apologize for any discomfort caused. Our team aims to ensure a comfortable stay, and we'll consider your comments. If there's anything else you'd like to share or if there are specific ways we can enhance your experience, please feel free to let us know. We value your input and hope to provide a more pleasant stay in the future.Sincerely,Hotel Management
Everything was OK according the price. No complaints
Was under construction, was very dirty around the building. Bed was comfortable.
Business response:
Dear Julie, Thank you for choosing us and sharing a review of your visit. We appreciate your understanding during our renovation period. While we work on improving our facilities, it's great that you found the bed comfortable. We hope the changes will enhance your future stays. Thank you for your patience, and we look forward to welcoming you back once our upgrades are complete.Sincerely,Hotel Management
Do not recommend Would not recommend this hotel. Bed is loud and not comfortable. Pull out couch is also loud and not comfortable and there was food on the floor once the bed was pulled out. Bathroom is not clean, needs major overhaul and has mildew. Faucet keeps falling off and toilet doesn’t flush properly. Smells like it used to be a hotel in which you could smoke. Grab and go breakfast is coffee, tea, hot chocolate, granola bars and packaged muffin.
Business response:
Dear Megan, Please accept our apologies for the problems while you were here. Our guests' comfort is our priority, so we take these concerns seriously and will address them with our team. The efficient front desk team is always here to help you; never hesitate to connect with them. We appreciate your feedback and hope we have a future opportunity to restore your confidence in us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 1,000 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.