Extended Stay America - Boston - Westborough - Computer Dr.

Business response:

Dear Nader, It was a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and services met your expectations! Please return for a seamless stay on your next visit to the area.Sincerely,Hotel Management 

Business response:

Dear Donald, Thank you for sharing your feedback! We are glad you had a positive experience during your time at Extended Stay America, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Hotel Management 

Business response:

Dear N V S Gowtham, We are sorry your experience at our hotel was not up to expectations. Your concerns are significant to us, and we apologize for the issues you encountered during your stay. We truly appreciate your feedback, as it helps us improve. On the positive side, knowing you were pleased with your room and had a satisfactory stay is lovely. Please give us another chance to serve you better.Sincerely,Hotel Management 

Business response:

Dear Mark, Thank you for your kind words! We are so glad to hear that you had a positive experience with our team. Providing excellent customer service is a top priority, and it's great to know that the staff made a lasting impression. We appreciate you taking the time to share your feedback and look forward to welcoming you again soon!Sincerely,Hotel Management