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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The highlight is/was the staff. Very friendly, genuine smiles, and seemed to actually care. Not an easy task in the post Covid world. Negatives were largely associated with the property. No cutlery in the room or cooking pots/pans. No ice machine (????), cabinets were clean but bare and beat to heck. No dishwasher soap, no packets of dish soap, AC unit was very weak and loud. Pool filled in with concrete? Looked that way. Staff saves this property in my experience.
Business response:
Dear Sean, thank you for choosing us. We are glad that the services of our staff were to your complete satisfaction. However, we are sorry for the issues that hampered your experience. Please note that kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. At extended stay, we have fully equipped kitchens with a full-size refrigerator that includes ice trays for your convenience. Therefore we do not have ice machines on our property, a... read more
Good short stay location
The breakfast was “ grab and go” a few snack bars , coffee tea or hot chocolate. I’ve had much better grab and go breakfasts. No coffee mugs in room so we couldn’t even make our own tea in evening.
Business response:
Gerald, thank you for posting your feedback. We are sorry for not meeting your expectations. We certainly understand your frustration and are grateful for your patience. We have noted your comment regarding our complimentary grab-and-go breakfast for any future changes. Please know that to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to comm... read more
Good value for a hotel. Staff was very nice.
Business response:
Anna, thank you for choosing Extended Stay America. We believe in exceptional hospitality at an excellent value for our guests, and we are glad you enjoyed your stay. We value your business and look forward to your next visit. Sincerely, Hotel Management
Lot of amenities.
Business response:
Sriram, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.