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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place A quick nights sleep on a trip across country. I slept well, was comfortable
Business response:
Dear Arthur, Thank you for sharing your review. We are delighted you found your room clean and comfortable and had a good sleep. Fresh accommodations are the cornerstone of a great stay, and we are thrilled that we could provide this for you. Your remarks for our team are always shared with joy. Thank you for choosing Extended Stay America for your stay, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Average review No one at check in - had to wait about 8-9 minutes for person to show up (she was very nice and efficient). Asked for dishes, took forever to get them Seems like the place is understaffed, Lobby smelled of smoking a bit, Bathroom sink was clogged when we got there. Room was comfortable. Cockroach running around room Decently quiet, room was fine, Needs more electronic recharging plugs or availability, Room needs more outlets in general , OK stay - decent room - needs updating, bed comfortable, if a bit short,
Business response:
Dear Linwood, Thank you for being a guest at our hotel. We sincerely apologize for the delay at check-in and any inconvenience caused by the lack of prompt service. Your feedback regarding the staffing and amenities has been noted, and we will work diligently to address these issues to enhance our guests' experience. We're glad to hear that you found your room comfortable despite some shortcomings. Please know that your comments are valuable, and we're committed to improving. We appreciate your understanding and hope to have... read more
Thank you
It’s good for what you pay.
Business response:
Dear Scott, Thank you for choosing us and sharing your feedback. We are delighted to hear that you found Extended Stay America to be a good value for your money! Our goal is to provide affordable accommodations without compromising on quality. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
Front desk was unattended when I arrived around 6:30 pm. Had to wait 10 minutes to check in. In the interim, I had to listen to a laundry employee's screaming child. The employee did nothing to remedy this. There was a faint smell of marijuana around the entrance. The room itself was okay, except it was missing a toilet paper holder and a towel rack, and the clocks were not set to the proper time. And there was a barking dog in a room a few doors down from me. I chose it for it's location and price. I was not expecting the T... read more
Business response:
Dear Barry, Thank you for the specific feedback about your stay. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. However, we are sorry to read you had several issues during your stay, and we are grateful for your patience. We want an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
la habitación había muchas cucarachas
Business response:
Dear Fedny, Thank you for staying with us. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention. Our pest control provider regularly services our hotel to maintain high hygiene standards. We will address this matter with them to ensure they take the necessary steps to prevent future issues. Your feedback is invaluable to us, and we hope to welcome you back in the nea... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,754 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.