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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and convenient Fine except a few "hidden" trash items left behind that housekeeping didn't notice.
Clean, quite, free hot breakfast
Business response:
Chongyu, thank you for being our guest at Extended Stay America. We are happy to know you had a peaceful stay with us and liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Good price for just one night
Business response:
Qizhao, thank you for being our guest. We are pleased that we were able to meet your expectations at a great price and that you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
The elevator was out of service for the entire 4 days we were there. We were placed on the 3rd floor, and with the elevator being out it made it very difficult for my wife who is scheduled to get a knee replacement done. Also. When we checked in we tried to get pots, pans, plates and utensils. The girl said that we would have to wait a 1/2 hour. There was not anyone else checking in, so what was the delay for?
Business response:
Francis, thank you for your review. We are sorry for the inconvenience you had due to the elevator. We are addressing the problem immediately. We will also bring your concerns to the attention of our front desk staff as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
First time at Computer Drive location Not a big fan of this Extended Stay hotel. The hallways had a slight scent and there was a stain on the couch. Don’t like the setup of the room. I will stay at another Extended Stay, but most likely not at this location.
Went to check in and I was told they moved properties on me. It was a block over across the highway but strange.
Business response:
William, thank you for sharing your review. We are sorry for the reservation issues you encountered at the time of check-in and that our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Also, it is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of concerns are not repeated. We understand the frustration and truly hope you will offer us anothe... read more
Gracias excelente servicio ⭐️⭐️⭐️⭐️⭐️
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 1,036 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.