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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Lucy, thank you for selecting Extended Stay America - Boston - Westborough - Computer Dr. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Steven, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Not quite The person attending that night was really nice. The premises are sort of old or looked not very clean. The sofa bed came almost to the bottom of the bed and made moving around a little difficult. There was only one plastic cup (we were three) and with a Kitchenet I would have appreciated having al least a set of utensils and a couple of mugs for coffee. Bathroom was rather small. I guess it reflects the price paid for but I've been in other hotels at that price but look newer and were more comfortable.
Business response:
Eleana, we sincerely apologize for the discomfort you had with your suite. We have shared your concerns with the respective teams so adjustments can be made immediately. Our brand standards require us to make the kitchenware available at the front desk rather than leaving them in the rooms. We are sorry, if we did not communicate this to you at check-in. We hope you will consider staying with us in the future. Sincerely, General Manager
The exterior needs updating - there was garbage outside the lobby and the lobby itself needed cleaning. The room was very dark but it was clean.
Business response:
Thank you for letting us know about your stay. Although you enjoyed your overall time with us, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. I will be sure to share your concerns with the respective teams in an effort to improve our performance. We appreciate you being our guest, and please give us another chance to serve you better in the future. Sincerely, General Manager
Good value. Nice clean quiet.
Business response:
Aaron, we are delighted you chose to stay at Extended Stay America – Boston - Westborough - Computer Dr. It's great to know you were impressed with our clean facilities and found us to be a good value. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
No limpiaron en mi estadía Mal el última noche hubo un fuego y tuvimos fuera del hotel una hora lloviendo a 41 grados
Business response:
Jose, Thank you for being our guest and for sharing your comments about our hotel. We're happy you enjoyed your stay with the exception of the fire alarm going off. Fortunately, it was a false alarm, but out of an abundance of caution it was necessary to evacuate the hotel. We sincerely apologize for the inconvenience this caused you. Hopefully we will have the opportunity to make it up to you on a future visit. Thanks again. General Manager
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.