This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Shiellah, thank you for choosing our hotel and for taking the time to sharing your rating. We are happy you had a nice stay overall, however, we apologize for not meeting 100% of your expectations. With feedback such as yours, we can only get better. Thank you again. We hope you will choose us again the next time you visit the area. Sincerely, General Manager
Needs More Reception Staff and Better Housekeepers We decided to stay here, spur of the moment, not wanting to travel as it was getting late. There was barely any parking; the last row of spaces was taken up by contractors who were supposed to be working but were being rowdy and crude (yelling, swearing, spitting). I work in construction and live in the city (I get how it is); but in this situation I was happy I wasn't traveling alone because if I was I would have felt very uncomfortable. The lobby reminds me of a prison; b... read more
Business response:
Meghan, on behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Man... read more
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Great and comfortable place If was a great quick find for my wife and I. The front staff was really friendly and was quick to any request we made. Will go back if I need a place when I am in the area next time. Also - the pool was really clean.
Business response:
Samiul, thank you for including Extended Stay America - Boston - Westborough - Computer Dr. in your travel plans. We are delighted to read you had an enjoyable visit and that our staff met and exceeded your expectations. Your feedback is much appreciated, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Business response:
Sidney, thank you for taking the time to share your nice rating. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Boston - Westborough - Computer Dr. will be your first choice every time you visit this area. Sincerely, General Manager
Nice apartment with facilities Had a lovely stay and staff were great but nothing to do nearby , would prefer to be in a town.
Business response:
Jane, it was a pleasure to have you as our guest at Extended Stay America - Boston - Westborough - Computer Dr. It’s nice to know our location worked well for you and that our staff left you with a good impression. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Good. And bad. Pros and cons to this place. Easy access to highways. Stores and food nearby. Lowest rates in the area (but everything in the area is way overpriced.) nice to have a kitchen. Rooms are spacious. We got a toddler crib. It was nice to have the fridge. Free wifi. But slow Downsides: many of the features listed on the web are not actually there. The gym which is pictured is about two miles away. The pool is there. But was closed. There is no free printer as advertised. The free breakfast is coffee and granola bars... read more
Business response:
Pamela, thank you for including Extended Stay America - Boston - Westborough - Computer Dr. in your travel plans. It’s nice to know our location was convenient for your needs and that you liked your spacious room and our kitchen amenities. However, we are sorry for not meeting all of your expectations. We will verify the information on our website is current and accurate, so our guests are aware of our amenities and offerings. Please know, to respect the privacy of our long term guests, our housekeeping service is conducted ... read more
Safe, clean, terrible WiFi and little breakfast.. The hotel is clean and quiet and the area is safe with lots of food options. The free WiFi is TERRIBLE. Not usable for business. The continental breakfast was a few packaged muffins and granola bars.
Business response:
Stacey, Information like this is beneficial as it helps us fine tune our services. Thank you for your positive comments as well as noting areas where we can improve. Your satisfaction is important to us, and we hope to restore your confidence in us for another stay. General Manager
Business response:
We appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Boston - Westborough - Computer Dr. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.