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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sherri, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
Breakfast a disappointment This hotel was comfortable and clean. The pool was excellent. The breakfast consisted only of granola bars, muffins and coffee. Some juice and fruit would have been nice as we were travelling with children. The kitchens were not stocked with kitchen items and we had to ask for everything we needed. They were often out of pool towels. The staff was friendly and accommodating but the kitchen and the breakfast did not meet our expectations.
Business response:
Gina, thank you for your review. While we are glad you were satisfied with some aspects of your stay, we are sorry you were not happy with the selections in our complimentary grab-and-go breakfast. We will make note of your feedback as we plan any changes in the future. We also apologize if you were inconvenienced by our dishware policy. Our brand standards requires us to keep the kitchenware at the front desk to ensure cleanliness. We hope that the other satisfactory aspects of your stay will bring you back for another visi... read more
excellent front desk service, very welcoming Our stay was good and very comfortable and very clean
Business response:
Charlene, thank you for taking time to review your experience at Extended Stay America - Boston - Westborough - Computer Dr. It's nice to know you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the front desk team to let them know their efforts are appreciated. Thanks again, and we look forward to your next visit. Sincerely, General Manager
Business response:
Elizabeth, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
We appreciate you being our guest. We want all of our guests to enjoy their trip, so we apologize if any inconveniences were experienced. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
They had every single thing that I needed Awesome My favorite place I've stayed so far off hotel.com
Business response:
Jillian, thank you for your fantastic review! We're pleased you stayed at Extended Stay America - Boston - Westborough - Computer Dr. and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Fred, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope Extended Stay America - Boston - Westborough - Computer Dr. will be your first choice every time you visit our area. Sincerely, General Manager
Business response:
Christopher, thank you for rating your visit to our hotel. It seems like you had a pleasant stay overall. However, we are sorry we did not meet your every expectation of yours while you were here. We will certainly step up our efforts, so your next stay is even better. Thanks for being our guest. Sincerely, General Manager
Great staff I had some booking issues when I arrived (at no fault of the hotel) and the manager did a great job in helping me out of my situation and rebooking me with no extra costs.
Business response:
Thank you for sharing your experience at our hotel. We make every effort to provide service that is above and beyond your expectations, so we appreciate your recognition. We look forward to sharing your compliment with our team. Thanks for choosing Extended Stay America - Boston - Westborough - Computer Dr. We hope to welcome you again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.