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Extended Stay America - Boston - Westborough - Connector Road
- Hotels
- Westborough, MA
About this business
Extended Stay America Hotel Boston - Westborough - Connector Road is located at 19 Connector Rd, Westborough, MA. This business specializes in Hotels & Motels and Other Lodging.
Location details
19 Connector Rd., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was quiet and the staff were very helpful and i didn't like how the ac was broken in the and was shutting on and off
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Your concerns regarding the air conditioner have been shared with the maintenance team to fix the problem immediately. We hope to have you again the next time you are in the area. Sincerely, Hotel Management
It was neat and clean and had a great kitchen set up for fixing a light meal. It also had a nice set up, desk and chair, for doing work at a laptop. Unfortunately there didn't appear to be a port where I could plug in my cell phone to recharge it. The desk clerk was cheerful, friendly and helpful when I checked in and the clerk on duty the following morning was the same. The price was right and I was entirely satisfied with my stay there.
Business response:
Wes, thank you for the glowing review of Extended Stay America. It is our goal to deliver great value at a fair price. We are glad to know you enjoyed your well-equipped suite and liked the service provided by our cordial front desk associates. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Thought the property was nice and clean. The staff was friendly and very polite. No problem checking in or out.
Business response:
Thank you for the great review of your stay at Extended Stay America! We are glad you loved our property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We hope to see you the next time you are in the area. Sincerely, Hotel Management
The property was conveniently located, but I didn't appreciate not having my room cleaned at least once a week (I stayed for 4 weeks)
Business response:
Thank you for being our guest. We apologize for the housekeeping issues you faced while you were here. We will share your comments with our housekeeping team to be more diligent going forward. Thank you also for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
It wasn't filthy but more hastily cleaned. There were lipstick(i hope) stains in and around the sink. The power went out in the neighborhood for a few hours but this was not the hotels fault as it was winter. However no one came around to inform guests of what was going on and no generator in case of such incident.
Business response:
Thank you for taking the time to provide us with your feedback. We are sorry for the unexpected power outage during your stay and would like to offer our apologies for the inconvenience this caused. We also apologize for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope you will consider giving us a chance in the future so we can provide you with th... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - Connector Road
How is Extended Stay America - Boston - Westborough - Connector Road rated?
Extended Stay America - Boston - Westborough - Connector Road has a 4.1 star rating with 654 reviews.
When is Extended Stay America - Boston - Westborough - Connector Road open?
Extended Stay America - Boston - Westborough - Connector Road is open now. It will close tomorrow at 12:00 a.m.