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Extended Stay America - Boston - Westborough - Connector Road
- Hotels
- Westborough, MA
About this business
Location details
19 Connector Rd., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'll stay here again Good explanation at this hotel. Room big enough for 2 Adults and a child. The little kit he, microwave and fridge were a nice addition.
Business response:
Wendy, thank you for taking the time to review your stay with us. We are glad you were pleased with our spacious accommodations and that your room provided all the comforts you expected. Thank you for recommending Extended Stay America to future guests. We look forward to welcoming you back soon. Sincerely, Hotel Management
Tv was not working very well,the toilet was leaking also doesn’t have dryer hair.
Business response:
Thank you for the comments.We aresorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
Room needs updating, seemed to be understaffed
The property was what I expected but not for the price. It was pricier. The room was not clean (crumbs on the floor from previous guest), no phone in the room (though the front desk told me how to contact them using room phone), light switch was broken. Although they make you sign that there shouldn't be smoking in the room, but, there was smell of pot being smoked previously.
Business response:
Mohammad, thank you for your review. We are disappointed to read our accommodations did not provide the value for which you were hoping and for the issues you encountered. Your feedback has been discussed with our housekeeping and maintenance teams to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Had a hard time getting a hold of staff
Business response:
Ivone, thank you for your review. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Connector Road
How is Extended Stay America - Boston - Westborough - Connector Road rated?
Extended Stay America - Boston - Westborough - Connector Road has a 3 star rating with 1,360 reviews.
When is Extended Stay America - Boston - Westborough - Connector Road open?
Extended Stay America - Boston - Westborough - Connector Road is open now. It will close tomorrow at 12:00 a.m.