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Extended Stay America - Boston - Westborough - Connector Road
- Hotels
- Westborough, MA
About this business
Location details
19 Connector Rd., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It wasn't filthy but more hastily cleaned. There were lipstick(i hope) stains in and around the sink. The power went out in the neighborhood for a few hours but this was not the hotels fault as it was winter. However no one came around to inform guests of what was going on and no generator in case of such incident.
Business response:
Thank you for taking the time to provide us with your feedback. We are sorry for the unexpected power outage during your stay and would like to offer our apologies for the inconvenience this caused. We also apologize for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope you will consider giving us a chance in the future so we can provide you with th... read more
Very clean friendly staff everything was just perfect
Business response:
Thank you for sharing your experience at Extended Stay America. As a valued customer, we appreciate your feedback and are delighted that you had a great stay. We pride ourselves on both meeting and exceeding expectations, and your feedback will be used to ensure we continue delivering exceptional hospitality to every guest. Thank you once more for your time, and come stay with us again soon! Sincerely, Hotel Management
Ok stay Not very clean. Bathtub was clogged and they didn’t fix it. No room service.
Business response:
Thank you for taking the time to post a review. We sincerely apologize for the issues you experienced in your room, as well as the fact that we did not completely address these to your total satisfaction. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our housekeeping and maintenance team to make sure they are being followed each and every time a room. We can absolutely do better, so we hope you will give us an opportunity in the future to provide the service and ... read more
Basic accommodations at good price Basic but clean accommodations. Nothing to rave about but nothing to complain about either.
Business response:
William, thank you for being our guest. We are glad to read you liked our refreshing accommodations and found us to be a good value. We hope to see you again whenever your travels bring you to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Connector Road
How is Extended Stay America - Boston - Westborough - Connector Road rated?
Extended Stay America - Boston - Westborough - Connector Road has a 3 star rating with 1,428 reviews.
When is Extended Stay America - Boston - Westborough - Connector Road open?
Extended Stay America - Boston - Westborough - Connector Road is open now. It will close tomorrow at 12:00 a.m.