This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We stayed overnight one night for a concert. It was a convenient location and was quiet. All of the staff we encountered were pleasant and welcoming. Cute little kitchen set up we didn’t really utilize.
Property was well maintained
Business response:
Dear William, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
About 5 minutes after I got into the room the front desk called to ask if I was happy with the room and if I needed anything. It was a nice touch.
Business response:
Dear Alyssa, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim for a great guest experience and let our entire team know when you compliment their work and that you are impressed with the warm gesture given by our team. We look forward to hosting you again on your next visit for another seamless time.Sincerely,Hotel Management
Affordable place to stay
Business response:
DearSusan, We are thrilled to know you loved your time with us! Thank you for sharing your generous compliments on the price and hospitality. It is nice to know you had a pleasant time, and we hope to serve you again.Sincerely,Hotel Management
Was good only was there for one night
Business response:
Dear Apolonio, Thank you for choosing our hotel for your stay. We are glad that your brief visit was satisfactory. Your feedback helps us enhance our services for all our guests. We hope to welcome you back for a more extended stay and provide an even more enjoyable experience. Safe travels until then!Sincerely,Hotel Management
There was no one at the front desk upon arrival. The check in procedure seemed unnecessarily complicated.
Business response:
Dear Stephen, Thank you for sharing your feedback. We apologize for the inconvenience during check-in. Your comments are valuable, and we will review our procedures to ensure a smoother experience for our guests. We appreciate your patience and hope to welcome you back to Extended Stay America for a more seamless stay.Sincerely,Hotel Management
Great stay It was a nice hotel & staff were very helpful
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,216 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.