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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was fine, only problem is that there are three hotels with the same name within a half mile of one another.
Business response:
Dear Clark, Thank you for choosing Extended Stay America and for your great review. We're glad that you found your stay satisfactory overall. However, we apologize for any confusion caused by multiple hotels with the same name in close proximity. We understand how this could lead to inconvenience, and we appreciate your feedback. We'll explore ways to mitigate this confusion to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we look forward to welcoming you back fo... read more
Made reservation way in advance, got an email confirming the stay within the week of the reservation. Check-in was very easy. They were very attentive. Wide range of amenities. The only downfall is there isn't an ice machine. However, there are ice trays in the rooms. The room was nice, had a full kitchen and was clean and well maintained.
Room was decent but the whole place smelled. Never again
Business response:
Dear Salvatore, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback. We hope to have another opportunity to welcome you so we can provide you with the flawless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,240 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.