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180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay, hotel room was clean, spacious, bed was comfortable, telecommute working made easy. Front desk staff were great. They were very helpful and hospitable that Evan even called to check in to ask if we were happy with our room and they even allowed me to check out 1 hour later so that I could attend a tele meeting. Thank you Evan and Tony. I would recommend this hotel and would stay here again.
Business response:
Dear Jasmin, Thank you for your wonderful feedback about Extended Stay America! We’re thrilled to hear that you had a great stay and found your room clean, spacious, and comfortable. It’s also fantastic to know that telecommuting was easy for you during your visit. We truly appreciate your kind words about our front desk staff, especially Evan. We always strive to provide excellent service, and it’s heartening to hear that our team’s hospitality made a positive impact. We’d love to welcome you back for another enjoyable stay... read more
I felt a bit unsafe. There seemed to be some questionable people staying at hotel.
Business response:
Dear Guest, Thank you for your recent review of our hotel and for taking the time to share your feedback. Please know our top priority is the safety and security of our guests and employees. Our security team is reliable and well-trained. We also work closely with the local police department to ensure the safety and security of all our guests during their stay. We look forward to serving you soon. Sincerely, Hotel Management
Ok ish
Business response:
Dear Guest, Thank you for sharing your remarks about your recent visit to our hotel. We're glad you had a comfortable and pleasant stay. We appreciate your business and feedback, and hope to welcome you back soon. Sincerely, Hotel Management
Clean
Good price, friendly staff. Comfortable rooms with kitchen.
Business response:
Dear Guest, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our friendly staff, central location, and all the comfort and amenities we provide our valued guests. It was our pleasure hosting you at Extended Stay America, and we hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Cofortable short stay
Not terrible. You get what you pay for The good: check in was smooth, the room was clean aside from the floor being very sticky and a dead bug on the window sill. Staff was friendly the whole time, except that there was an issue with me using my grill out front in my own handicapped space directly behind my vehicle. I did not see how I was causing a problem, however was told that I had to grill out back. We were done grilling and were unaware of their rules when we got confronted by staff as we said to the staff, but beware.... read more
Business response:
Dear Guest, Thank you for sharing such detailed feedback. We are glad to know that many aspects of your stay were positive, and we appreciate your recognition of our team's efforts throughout your visit. We understand how important it is for guests to feel both comfortable and informed, and your comments help us identify where clearer communication and small improvements can make a big difference. We are continuously working to enhance the overall experience, including amenities and policy transparency. We truly value your r... read more
Funny smells in the rooms
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,240 reviews.
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.