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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s fine. Overall, this is a fine place to stay. We stayed only for one night. You do have to ask the front desk for extra linens for the sofa bed and any kitchen supplies needed, which was kind of inconvenient. The room was clean but the hallways were very messy. It seems like there are some long term tenants here, some with pets. There was a strong pet smell in our room, but we managed. Overall, not a bad place to sleep for a night.
Business response:
Dear Guest, Thank you for choosing Extended Stay America! We hope you enjoyed your overall stay and found the room clean. However, we are sorry to hear about the inconvenience with linens and kitchen supplies. Additionally, we apologize for the cleanliness issue you experienced and take your concern very seriously. This does not meet our standards; therefore, we are very disappointed that this was your experience. Rest assured, we will address these matters with the team appropriately to improve the experience for future gue... read more
I have never stayed at a place like this, so when I had placed my reservation, I did not know what to expect. When I walked in yesterday, I was immediately greeted by Evan (I’m guessing he is the front desk worker). He was an extremely friendly guy, and we even had some back and forth about music (I was going to a show in Worcester that night). After our talk, we went to our room, and all I can say is wow! The people who clean the rooms do an excellent job! And the rooms are so cool with all the amenities you could need. Wou... read more
Overall good, ran out of dish sponges and sometimes kids were roughhousing outside.
Business response:
Dear Jeremy, Thank you for choosing Extended Stay America! We're glad to hear that you had an overall good experience. However, we sincerely apologize for the inconvenience caused by the lack of dish sponges and the noise disturbance. We will address these concerns with our team appropriately to improve our guest experience. We appreciate your understanding and hope to welcome you back soon. Sincerely, Hotel Management
Good for short stay if you are looking for something affordable and good in quality
This property was great and I love the fact that it is pet friendly. The free breakfast and facilities were great.
Business response:
Dear Heidy,Thank you for choosing Extended Stay America and sharing your experience. We’re thrilled to hear that you enjoyed your stay and appreciated our pet-friendly policy. It’s great to know the breakfast and facilities met your expectations. We always strive to make our guests feel at home. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
The hotel room was good. The parking lot was not cleared of ice and snow and was dangerous to walk on.
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,216 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.