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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice
The room was good size but very dated and there was a fire alarm at midnight so we spent 45 minutes in the parking lot. Was told by other guests who stay there often that the fire alarm is a frequent occurrence. I will not stay here again.
Business response:
Dear Guest, Thank you for choosing us. We aim to offer a satisfactory hotel experience, and we are pleased to know you had one. Also, it is nice knowing you enjoyed your spacious room. However, we are sorry that you felt the need to update our rooms. Your remarks are important and will be shared with the team concerned for any future upgrades. Also, we understand the inconvenience caused by the false fire alarm that went out, disturbing your sleep. Please accept our apologies for the same. Our technical team is already at wo... read more
This property could do better with Breakfast as it offers close to nothing, and ends quickly way before 9am. The staff seems to keep the coffee for themselves and not the guests, and the women who do check in arent very friendly.
Business response:
Dear Jen, Thank you for choosing us and sharing your remarks. It is nice that you had a pleasant time. We aim to deliver a flawless hotel experience. However, we are sorry that the breakfast choices did not meet your expectations. We will share your remarks with the concerned individuals for improvement as we move ahead. Also, instruct them to keep an eye on refilling the product. Our team is trained to treat every guest with great hospitality, but we will discuss if you find this missing at any time during your stay. Please... read more
Hotel was fine, only problem is that there are three hotels with the same name within a half mile of one another.
Business response:
Dear Clark, Thank you for choosing Extended Stay America and for your great review. We're glad that you found your stay satisfactory overall. However, we apologize for any confusion caused by multiple hotels with the same name in close proximity. We understand how this could lead to inconvenience, and we appreciate your feedback. We'll explore ways to mitigate this confusion to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we look forward to welcoming you back fo... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 861 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.