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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very spacious hotel that comes with a full kitchen Very accommodating staff, continental breakfast, full kitchen and nice safe area.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite with fully equipped kitchen, along with the service of our team. We are also glad you liked the grab-and-go breakfast and liked the safe environment. It was a pleasure hosting you, and we look forward to seeing you soon on your next trip this way. Sincerely, Hotel Management
Clean and comfortable Very clean. Friendly and helpful staff. Location was quiet but very close to essential stores.
Business response:
Reuben, your kind comments and wonderful rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and our location exceeded your expectations. Thank you for the review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Inexpensive. Get what you pay for. Check-in was smooth. Employee was nice. Bed was not comfortable. Pillows too stiff. The top blanket looked like a shower curtain to me. No hair conditioner. Just shampoo in shower. No garbage in bathroom or vanity area. Room smelled musty to me. The rate was inexpensive so I really have no reason to complain. Breakfast options are oatmeal, muffins and hot chocolate/coffee. Just know you get what you pay for. 😊
Business response:
Christina, we appreciate your stay and that you took the time to leave feedback. It was great to read about the enjoyable aspects of your visit, and we apologize for the difficulties you experienced. We have discussed your review with our management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
very little breakfast; nothing but coffee on our last day
Business response:
Jane, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Donald, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Celena, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Mark, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.