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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value for the price. Everything was clean & comfortable. Front desk staff was pleasant & helpful. Wish the bedding for the sofa sleeper would've been in the room instead having to go back to the lobby for it and fresh fruit would've been appreciated with the breakfast as there were no safe options for my daughter with celiac disease (gluten free).
Business response:
Christy, thank you for the wonderful review of Extended Stay America. We appreciate you taking time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. We appreciate your suggestion and hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
Business response:
Nicollette, thank you for being our guest. We are pleased you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Great place for low cost! Rooms were very clean and nice. Very affordable too! Staff was friendly. Would definitely stay here again!
Business response:
Amy, thank you for staying at Extended Stay America. We are happy you loved your well-maintained room and that you enjoyed the great value we offer. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Richard, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
stay was amazing the staff and receptionist were awesome
Business response:
Tony, thank you so much for this wonderful review. We are glad that everything went great during your stay and that our associates made a memorable experience. Your praises have been shared with all the staff members for noticing their efforts. We can't wait to welcome you back at the Extended Stay America. Sincerely, Hotel Management
We just needed a place to crash for the night and this suited fine. No frills, but was nice enough.
Business response:
Thank you for sharing your experience at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
Average Room that I reserved was not available at check in. Room we did get was clean, but not well stocked. No sheets or pillows for the pullout. Called desk, then had to go down to the desk to pick them up. Waited for delivery of blanket and comforter. The quick breakfast that was offered was disappointing. I have stayed at other hotels that offer a hot, make-it yourself breakfast or breakfast buffet for the same or lower total cost of this most recent stay. And while we were having "breakfast" a janitor came in, slammed t... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Man... read more
It was decent and close to where I needed to be very convenient.. light breakfast was good and the room was clean and comfortable!
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read our location matched your needs and your room was up to your expectations. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.