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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
I was actually surprised to find that the hotel was clean. Seems to be been newly renovated. The lobby smelled clean and nicely scented. The room I stayed in was clean and comfortable for up to six adult. It was equipped with a refrigerator, microwave oven, and a stove. The only thing I had problem with the the breakfast selection. I was craving pancakes and eggs but all they offered was granola bar, oatmeal, muffins, coffee and tea. I would definitely consider staying there again.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming you back soon. Sincerely, Hotel Management
Average Dirty towels left in bathroom makes you wonder about how clean everything else is. Awful pillows. Loud AC. Good location. Convenient.
Business response:
Jill, thank you for being our guest and for taking the time to post a review. We are pleased to know you liked our convenient location and had a pleasant stay with us. However, we are sorry for the inconvenience you experienced. Your feedback has been discussed with our housekeeping and maintenance team to be more diligent with their efforts so that our future guests never experience this problem. Thanks again, and we hope to see you soon so that we can make it up to you. Sincerely, Hotel Management
Inexpensive, very basic, minimal breakfast options I chose this hotel based on the price, but it was a “you get what you pay for” sort of experience. The check in clerk was busy eating his dinner for most of our conversation, which was a little awkward. He informed me that the hotel doesn’t have an ice maker because there are ice cube trays in the freezers in each room, but of course they leave them empty (and clean) in the freezers. So - no ice until it was time to leave. The room had a strong odor of whatever food was last... read more
Business response:
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Lynn, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Ok place The breakfast can be a little better
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Billy, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Nice place Needed a place to rest. Place was nice,clean and quite
Business response:
John, we appreciate you for taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Quite surprised. Basic hotel, nice large room. Bed was very comfortable.Staff was accommodating. Great apartment/hotel accomodation with cooking area, table, chairs and couch. Great for an extended stay. Great deal for the price.
Business response:
We appreciate you for being our guest. It feels so good to know you were impressed with the spaciousness of your well-maintained room and that our excellent service made your stay even better. Your kind comments are highly appreciated, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 862 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.