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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pros and cons Internet was having troubles, but it was a nice stay, and nice to have a kitchen. Breakfast was basically muffins, instant oatmeal, and coffee, which worked for me but not for the wife.
Business response:
Andrew, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Nice hotel, convenient location This hotel is conveniently located to shops, restaurants, and major roads. The rooms are comfortable, and you can get linens, dishes and cookware. The beds are pretty comfortable, and the rooms are spacious. The hotel staff is super accommodating and ready to serve.
Business response:
Thank you for making Extended Stay America your home away from home. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thanks again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Convenient and a good value, cold use a refresh on kitchen supplies and provide basics (dish soap, sponges, etc. in Kitchenette)
Business response:
Steven, thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and affordable rates. Your feedback is valuable as it will help us improve our facilities moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Getaway The room was quiet and comfortable. The elevator smelled of urine and there were some chip crumbs on the carpet of my room. However, for what it was and the price everything was fine. The staff was very courteous.
Business response:
Tiffany, thanks for choosing Extended Stay America for your escape from your usual routine. We are pleased you liked our affordable rates and liked the courteous service provided by our staff. Your feedback for the cleanliness is discussed with our housekeeping team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Stephanie, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Business response:
We couldn’t be more pleased to receive a terrific rating of Extended Stay America. Our entire staff is committed to making sure each guest has an exceptional experience, and we are thrilled to see we backed up our promises. We hope you are already planning another trip our way! Sincerely, Hotel Management
Business response:
Matthew, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
surprising happens housekeeping didn't do job since room was not clean after day.
Business response:
It is disheartening to read you were unhappy with your stay. This is not the level of service we provide and it certainly doesn’t match our standards. Your comments are appreciated, and it has initiated additional training for our associates as we continuously improve. Counting on your kind generosity to accept our apologies, we hope you will consider a return visit. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.