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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice hotel room! We like the location very much, and the staff was very helpful. However, the breakfast was too poor.
Business response:
Thank you for providing your feedback. We are happy that you liked our helpful associates and convenient location. However, we are sorry that you were unhappy with our in-room amenities. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
The room smelled very bad. The beds were not as comfortable.
Business response:
Thank you for sharing your experience with us. We are glad your overall stay was satisfactory. However, we are sorry for the inconvenience you experienced in your room. We have shared your concerns with our housekeeping and engineering teams in an effort to improve our facilities and service moving forward. We appreciate your feedback and hope to have the opportunity to welcome you back again. Sincerely, General Manager
Great hotel for the price Great size room with a very useful kitchenette. Definitely could stay comfortably for more then a few days.
Business response:
Melissa, thank you for giving us a wonderful rating regarding your stay at Extended Stay America - Boston - Westborough - East Main Street. It is so nice to know you found us to be a great value and that you loved your room with the convenience of a kitchenette. Your satisfaction means a lot to us. Thanks for your stay. We hope to see you again soon. Sincerely, General Manager
suburban base for visiting Boston, Cape Cod, etc Main problem was sloppy cleaning--microwave was dirty, backsplash around sink spattered, refrigerator none too clean. However, the staff was quite accommodating and let us check in early and printed boarding passes. There are three locations in this fairly small borough and discerning the right one was tricky.
Business response:
Thank you for choosing to stay with us on your visit to the area. We are glad you were overall pleased with your experience with us, but we apologize for the cleanliness issues you identified. Please be assured your concerns have been communicated to our housekeeping director who will be addressing this with his team. We appreciate your valuable feedback and hope you will choose us again. Sincerely, General Manager
Business response:
David, thanks so much for your four-star rating. We are happy you had an overall pleasant experience at Extended Stay America - Boston - Westborough - East Main Street. We value your business and hope we will be your choice again in the future. Sincerely, General Manager
Great value for extended stay The Extended Stay property was an excellent place to stay for 6 nights. I took my daughter for a summer veterinarian camp at Tufts Vet School and the Extended Stay was centrally located to Tufts Vet School and other activities we planned to do in the area. The hotel was clean and neat and the guest services staff were helpful. Our room was also clean and neat. Unlike other extended stay chains, Extended Stay didn't stock the room with basic glasses, cooking utensils or flatware, but all of these... read more
Business response:
Thank you for being our guest at Extended Stay America - Boston - Westborough - East Main Street. We are delighted to know you and your daughter were comfortable here and that our location close to various attractions of the city worked well for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Good size room. Smells old. The place as soon as you walk in smells old and stale.
Business response:
Robert, thank you for your review. Although you liked your room, please accept my apology for the odor issues you experienced while you were here. I have shared your concerns with my housekeeping team for quick review and action. We hope to have another opportunity to make this up to you on your future visit. Sincerely, General Manager
Pretty good place I was pleasantly surprised by the accommodations. Was given pretty interesting impression and misdirected by the ratings. First stay here. Really enjoyed it.
Business response:
Arun, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America - Boston - Westborough - East Main Street, and we look forward to welcoming you back soon. Sincerely, General Manager
We had a 5 day stay. Convenient to highways that we needed to get where we wanted to go. Comfortable accomadations.
Business response:
Thank you for including Extended Stay America - Boston - Westborough - East Main Street in your travel plans. We are pleased to read our location was convenient for your needs and that you were left with a good impression. With that said, we have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.