This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Woburn
- Hotels
- Woburn, MA
About this business
Location details
831 Main St., Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More attention could have been paid to cleanliness. Room was sized well and beds comfortable. Bathrooms laid out well. TV and DVR setup needs SERIOUS update.
Business response:
John, thank you for staying at Extended Stay America. We are pleased to know you had a pleasant time with us. We have shared your feedback with the appropriate team. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Fred, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
It was an incredibly nice hotel with great potential. Unfortunately there were a few snags: there were no extra sheets in the closet as we were told, and the light in the bathroom did not work, as well as the light in the lamp on the desk. These were not major hindrances as we only stayed one night, but it would have been more enjoyable without the need to visit the desk multiple times. Overall it was very clean and the staff was very friendly. I would stay here again.
Business response:
Jacob, thank you for sharing your feedback online. Although you had an overall pleasant stay, we apologize for the difficulties you had here. Your feedback has been shared with the maintenance team for review and action. Kindly note, towels, and linens are to be exchanged at the front desk anytime and offered complimentary hope to have an opportunity to make it up to you in the near future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Staff was friendly. Nice location. Opposite a shopping center, just off the beltway. It was an 'extended stay' hotel... clearly some people 'live there' and everything that implies. But we had a great stay there.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Good value but pretty far outside of Boston
Business response:
Thank you for choosing Extended Stay America. We are pleased to know overall you enjoyed your stay with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Woburn
How is Extended Stay America - Boston - Woburn rated?
Extended Stay America - Boston - Woburn has a 3.2 star rating with 1,726 reviews.
When is Extended Stay America - Boston - Woburn open?
Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.