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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
So so It was okay. There bed was a bit firm for me, making it difficult for me to sleep. Room was clean. Not bad for the price, I just would've liked to have slept better.
Business response:
Leonard, thank you for being our guest at Extended Stay America. We are pleased overall you had a pleasant visit and that you liked our accommodations. However, we are sorry for the discomfort you had with the bed. We value our guests and their suggestions and we will share your comments with our leadership team. We appreciate your feedback and hope to see you in the future for a comfortable stay. Sincerely, Hotel Management
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Business response:
Thank you for the 4-star review of Extended Stay America. We are delighted to know you liked our offerings and that you had a great stay at our well-maintained property. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
It was okay and basis room the employees could be more friendly and welcome and easy going with check in and want to be more friendly with answering questions because some people first time booking at this hotel... overall great hotel.
Business response:
Thank you for your review. Please accept our apologies regarding the difficulties you had with our staff. We regret the inconvenience caused. Our goal is to provide customer service excellence, so we regret that we fell short during your visit. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
My stay at the hotel was fine. The only problem was the heater was very loud, otherwise I found everything to be fine.
Business response:
Anne, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
expected that a hair dryer would have been provided in the room as well as basics such as conditioner and lotion
Business response:
Thank you for reviewing your stay at Extended Stay America. Please note, toiletries and hair dryers are available at the front desk and are complimentary. We will remind our staff to communicate this more clearly going forward. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 750 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.