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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t very clean. Had to request all supplies for the kitchen, instead of them being stocked. Overall a bit lacking. Especially for what we paid.
Business response:
Dear Lori, Thank you for reviewing our hotel. We are glad to know that you enjoyed your stay overall. Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. To ensure the cleanliness of every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. We are sorry if this was not communicated to y... read more
This is a two star hotel resort at best This was just your average hotel resort. Nothing special. But had all the amenities of home in the kitchen which was very nice. The free breakfast was nothing more than a small cold muffin or a granola bar. I don't call that breakfast...
Business response:
Dear Terry, Thank you for the review of your stay. We are glad you could use our amenities in our fully equipped kitchen. However, we regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 3.5 star rating with 1,183 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.