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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No heat The heat did not work
Business response:
Dear Andres,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the heating issue during your stay. Providing a comfortable environment for our guests is a top priority, and we regret that we fell short in this instance. Your feedback has been shared with our team to ensure such issues are addressed promptly. We hope to welcome you back for a more pleasant experience in the future.Sincerely,Hotel Management
Check in sucked asked me five million questions and had to sign a bunch of crap but it was cool other than that
Business response:
Dear Noah,Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future city visits.Sincerely,Hotel Management
It was nice
Business response:
Dear Lawrence, Thank you for your kind words! We’re delighted to know you had a pleasant experience at Extended Stay America and hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management
A large space for the price. The room is definitely dated, but it is comfortable. The hallway had a smell, the pillows were uncomfortable, but you really can’t beat the price for the space.
Convenient to local shopping and entertainment. Staff were friendly and helpful when asked a question.
Business response:
Dear Theresa,Thank you for sharing your feedback. We’re glad to hear that our location was convenient for your shopping and entertainment needs and that our staff were able to assist you. However, we regret that your experience didn’t fully meet your expectations. Your comments are valuable, and we will continue working on improving our services to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 3.3 star rating with 1,378 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.