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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was comfortable for a family, it was clean, however there was a strong smell of cigarettes and marijuana everywhere even though it was supposed to be a non smoking facility.
Business response:
Dear Marianela, Thank you for your feedback. We are glad to hear that you found the room comfortable and clean for your family. However, we sincerely apologize for the unpleasant odors you encountered. This is not reflective of our standards as a non-smoking facility. We are taking immediate steps to address this issue and ensure a more pleasant environment for all our guests. Your comments are valuable to us, and we hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
I was annoyed the smell in the building and room. But, it was better than the reviews I saw before.
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear about the unpleasant smell in the building and room. We appreciate your understanding and are glad to hear that your experience was better than expected. Your comments help us improve, and we will address the odor issue to enhance the comfort of our guests. We hope to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Very good
The kitchen is very well-equipped and convenient compared to other hotels. The staff are friendly and have the sense to remember and call me by my name. They promptly replenish any needed items, and the cleaning is done thoroughly, which makes me feel good.
Business response:
Dear Anne, Thank you for your kind words! We're delighted to hear that you enjoyed our well-equipped kitchen and found our staff to be friendly and attentive. It's wonderful to know that our team's efforts to remember your name and promptly replenish needed items made your stay more comfortable. We're also glad the thorough cleaning contributed to your positive experience. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back to Extended Stay America soon.Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 763 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.