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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A large space for the price. The room is definitely dated, but it is comfortable. The hallway had a smell, the pillows were uncomfortable, but you really can’t beat the price for the space.
Convenient to local shopping and entertainment. Staff were friendly and helpful when asked a question.
Business response:
Dear Theresa,Thank you for sharing your feedback. We’re glad to hear that our location was convenient for your shopping and entertainment needs and that our staff were able to assist you. However, we regret that your experience didn’t fully meet your expectations. Your comments are valuable, and we will continue working on improving our services to provide a better experience in the future.Sincerely,Hotel Management
Enjoyed the stay, only issue that it was hard to find the lobby, especially at night and the parking lot was full blocking the sign.
Business response:
Dear Salonia, Thank you for your feedback! We are glad you enjoyed your stay at Extended Stay America. We appreciate your comment about the lobby visibility and will look into ways to improve signage. We look forward to hosting you again soon!Sincerely,Hotel Management
Was ok, but for an extended stay there were no dishes, utensils, glasses or paper towels. Furnace was difficult to maintain even temperatures, either hot or cold. Check in staff nice & business like
Business response:
Dear Yolanda,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We understand the importance of having all the necessary amenities for an extended stay, and we will review our procedures to ensure these items are readily available. We also regret the issue with the furnace temperature and will look into it further. Your comments about our check-in staff are appreciated, and we are committed to making improvements for a more comfortable stay in the future. We hope to have the opp... read more
Thanks all good
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 3.3 star rating with 1,335 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.