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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was comfortable for a family, it was clean, however there was a strong smell of cigarettes and marijuana everywhere even though it was supposed to be a non smoking facility.
Business response:
Dear Marianela, Thank you for your feedback. We are glad to hear that you found the room comfortable and clean for your family. However, we sincerely apologize for the unpleasant odors you encountered. This is not reflective of our standards as a non-smoking facility. We are taking immediate steps to address this issue and ensure a more pleasant environment for all our guests. Your comments are valuable to us, and we hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
I was annoyed the smell in the building and room. But, it was better than the reviews I saw before.
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear about the unpleasant smell in the building and room. We appreciate your understanding and are glad to hear that your experience was better than expected. Your comments help us improve, and we will address the odor issue to enhance the comfort of our guests. We hope to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Very good
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 3.3 star rating with 1,336 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.