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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great stay Very friendly staff and great location that was close to a lot of activities and stores. The elevator was not working during our stay. The hallway to our room smelled of cigarette smoke but our room was great.
Beautiful rooms. Great location. Very clean
Business response:
Thank you, Xavier, for your wonderful review! We are thrilled you enjoyed the beautiful rooms and found the location convenient. At Extended Stay America, we strive to provide a clean and comfortable experience for all our guests, and we're glad we met your expectations. We look forward to welcoming you back soon!Sincerely,Hotel Management
Excelente lugar
Great
Business response:
Thank you, Saba! We are thrilled to hear you had a great experience with us. Your positive feedback means a lot, and we look forward to welcoming you back for another wonderful stay at Extended Stay America!Sincerely,Hotel Management
Just ok It was ok. Because it is an extended stay, there were absolutely no amenities provided – shampoo, conditioner, etc. For kitchenette, but dishes, or utensil had to be requested. The front desk staff during weekday afternoons was not very friendly.
Room : clean quiet Check in : friendly, welcoming , accommodating Latina staff Check out: unfriendly, unsmiling African American staff.
Business response:
Thank you, Rommel, for your feedback! We are glad you found the room clean and quiet, and we appreciate the warm welcome at check-in. We will address your comments about check-out to ensure a consistently positive experience for all our guests. We hope to welcome you back to Extended Stay America for an even better stay in the future.Sincerely,Hotel Management
Elevator and front door did not work. Problems with key card. Upgrades coming hopefully to solve problems
Business response:
Dear Gayle, Thank you for sharing your experience. We apologize for the inconveniences you faced with the elevator and front door and the key card issues. Your feedback is invaluable, and we appreciate your patience as we work on upgrades to enhance our facilities. We are committed to improving our services and hope to provide you with a better experience in the future. Thank you for your understanding, and we look forward to welcoming you back.Sincerely,Hotel Management
Basic
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 3.3 star rating with 1,370 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.