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Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Not very clean
Everything was great except the limited parking. I had checked in around 3:30, then left to meet some friends. Came back around 11 and there were no parking spots left. Either there aren’t enough spots for the number of rooms or the plethora of work trucks taking up two spaces. Other than that, the front desk was pleasant at check in and the room was clean and relatively updated.
Business response:
Dear Matthew, Thank you for your feedback about your stay at Extended Stay America. On behalf of hotel management, we apologize for the inconvenience caused by the limited parking. We are actively looking into solutions to address this issue. We're glad to hear you enjoyed your stay otherwise, and that our front desk service and room quality met your expectations. We hope to welcome you back soon and provide an even better experience.Sincerely,Hotel Management
Overall worth the price but breakfast included was very weak. Muffins and granola bars didn’t cut it.
Business response:
Dear Atul, Thank you for sharing your feedback with us. We're delighted to hear that you found your overall experience worth the price. However, we apologize that our breakfast offerings did not meet your expectations. Your comments are valuable to us as we continually strive to enhance our guests' experiences. Rest assured, we'll take your feedback into consideration and work towards improving our breakfast selection to better cater to your preferences. We hope to have the opportunity to welcome you back for a more satisfyi... read more
Same hotel with a lame face lift. Just like when it was $60 everyday. Mom of employees can speak English so I’ve been leaving the basic lately bcc there’s a huge language barrier
Business response:
Dear Jeremy, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We're continuously striving to enhance our guests' experience and regret that you found our recent renovations lacking. We take your comments seriously and will address any language barriers to ensure effective communication with all our guests. Your insights are invaluable as we work towards improving our services. We hope to have the opportunity to welcome you back and exceed your expecta... read more
Nice
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Chantilly - Dulles takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal m... read more
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future.
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 770 reviews.
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.