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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a couple minor issues after we checked in. once we reported the problem we were moved to a new room, staff was extremely helpful I would recommend this hotel. Very friendly front desk and the housekeeping staff was phenomenal and very friendly. Really made me and my family feel at home. Thanks so much miss yo yo you are a Jewel.
Business response:
Leanna, thank you for your recent stay at Extended Stay America and for recommending us to future guests. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Friendly staff. Courteous service. Fair rate. Found some dust buildup in the corner of the bathroom.
Business response:
Thank you for your review of Extended Stay America. We were so happy to read that you felt that we were a good value and that you liked the service provided by our staff. We hope your positive experience with your accommodations will bring you back to stay with us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Bathroom and carpet pretty dirty. Griss mattress on pull out couch, wouldn"t use it!
Business response:
We apologize for the cleanliness issues you experienced with the carpet and bathroom. We have shared your feedback with our housekeeping team to ensure this does not happen again. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Business response:
Dayna, thank you for sharing your nice rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Accomodating staff but worn room, missing trash cans and toilet paper roll insert. The bathroom was very worn, had to ask for dishes and cooking pans, just a different stay from other extended stay hotels.
Business response:
Sarah, thank you for your review. Although you liked our friendly service, we are sorry for the issues you experienced with your room. We have shared your concerns with our team and have taken steps to address those issues so that they don’t happen again. Please know our brand standards require us to keep the in-room amenities at the front desk and these are always complimentary. We value your business and hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 3.1 star rating with 2,041 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.