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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Budget Hotel where you get what you pay for. The good; cheap, close to dt Charleston. Safe. Challenges with staff, and room has a off odor. Have stayed here before and it seems to have taken a step back. Not terrible, not great. Breakfast? no.
Business response:
Bill, thank you for being our guest. We are pleased to know your overall experience was pleasant. We are sorry for the cleanliness issue you experienced here. Please know your feedback has been shared with the entire team to ensure a review of our processes. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Business response:
Chris, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Clean. Convenient. Included a kitchen which was great.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you had a comfortable stay and liked the fully equipped kitchen in your room. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Melissa, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Staff could have been friendlier- breakfast was granola bars and coffee. Room was clean. Location great.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
overall a great location Overall a great location being that it was very close to the bridge and Patriots point
Business response:
Bandy, thank you for your review. It's so nice to know you enjoyed your stay at Extended Stay America. Our guests often compliment about our convenient location, so we're happy it worked out well for you too. We look forward to having you as our guest again whenever your travels bring you back to this area. Sincerely, Hotel Management
Extended stay in mt pleasant sc Really expensive for the room, had uncomfortable sheets and the room had a musty smell but I felt safe, ended up getting a decent night sleep, and it was convient
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay, but we are sorry for the issues you experienced in your room. We have shared your concerns with our housekeeping team to ensure happy guests is our number one priority. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
John, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was perfect in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Not recommended Really can't recommend this place. The room had a weird smell and the front deskstaff were unengaged and indifferent. The breakfast items on offer are laughable. Additionally, the hotel seems to attracts some shady people hanging out in front of the entrance and the parking lot. We were glad to leave.
Business response:
Gustav, thank you for being our guest. Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with our housekeeping and front desk teams, and have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you again w... read more
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 3.5 star rating with 2,250 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.