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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
near the Charleston Bridge The room was clean; however, the bed was really hard. I was surprised that there was no hairdryer in the bathroom and no shampoo. But overall all it was "good".
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you felt the mattresses were to firm for you. Please know that hair dryers and toiletries are available upon request at the front desk. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
excellent customer service awesome staff.. recently remodeled. kitchen in room ...free wifi great coffee and grab and go breakfast
Tenth Degree Upon Check-In I was late getting to this motel in Mount Pleasant. I had pre-paid through hotels.com, which found me a room before I got to the area. I was tired. It was late. And I had work to do still to prepare for the next day. I had a small dog (mini-dach), and had indicated as such in advance. Nonetheless, I had to stand there at the desk for more than 20-minutes while I was told to sign various forms, and to provide another credit card in case I or my dog destroyed anything, smoked in the room (a $250 fine... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. Please know, that all of our guests are required to fill out a registration card and, if they have a pet, also complete the pet policy agreement. After that, it is our practice to place a credit card on file for the pet fee. I am very sorry this was not explained properly to you at check-in and will work with the staff to ensure it is moving forward. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in t... read more
Nice room and great location on Mt Pleasant. Enjoyed our stay.
Business response:
Thank you for taking the time to write a review of your stay, Brett! I'm glad that you enjoyed the room and wonderful location. The staff and I would like to thank you again for your feedback. We look forward to welcoming you back in the future!
Really close to Charleston Excellent commute to Charleston, 10 minutes to downtown, and very direct. A little pricey for location and facilities, but location is great.
Nice hotel, decent price We walked in and were instantly greeted by the hotel staff at the front desk. Very cheery, smiling, and asking us about our travels, etc. We had a studio style room with a queen bed and it was nice. Only complaints were an "off" smell when we walked in the room. Couldn't put a finger on exactly what it was but it wasn't pleasing, nor putrid. Also, the bathroom door was tough to close, but did close and lock. I liked the whole grab-n-go breakfast bar they had. Kinda nice to wake up real quick run down... read more
Business response:
It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments. I'm so happy to hear that you were pleased with our staff and our new grab-n-go breakfast. I do apologize about the unpleasant odor that you experienced in your room, and would like to thank you for bringing that to my attention so I may address that situation. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Thin walls the walls were very thin, could hear the man in the next room clear his throat and sit on the edge of the bed. Was woke several times by people in the hallway and a couple having a conversation at two a.m. in the parking lot. A muffin is not breakfast!
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were able to hear the man in the next room. I am also sorry to hear that you did not enjoy our new grab-n-go breakfast. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future. Again, thank you for your res... read more
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.