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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, decent price We walked in and were instantly greeted by the hotel staff at the front desk. Very cheery, smiling, and asking us about our travels, etc. We had a studio style room with a queen bed and it was nice. Only complaints were an "off" smell when we walked in the room. Couldn't put a finger on exactly what it was but it wasn't pleasing, nor putrid. Also, the bathroom door was tough to close, but did close and lock. I liked the whole grab-n-go breakfast bar they had. Kinda nice to wake up real quick run down... read more
Business response:
It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments. I'm so happy to hear that you were pleased with our staff and our new grab-n-go breakfast. I do apologize about the unpleasant odor that you experienced in your room, and would like to thank you for bringing that to my attention so I may address that situation. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Thin walls the walls were very thin, could hear the man in the next room clear his throat and sit on the edge of the bed. Was woke several times by people in the hallway and a couple having a conversation at two a.m. in the parking lot. A muffin is not breakfast!
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were able to hear the man in the next room. I am also sorry to hear that you did not enjoy our new grab-n-go breakfast. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future. Again, thank you for your res... read more
Oct. 11-13 Love the location and price. Just across the bridge is historic charleston. Approx. 5 mins.
Very Nice Experience First time at an extended stay hotel so did no know exactly what to expect. The hotel was recently renovated and the room and facility overall were great, clean, plenty of space and comfortable. The staff was very helpful. We will stay there again.
Weekend Trip The hotel was decent. I think the price was a little much for what they offered. It was very clean but there were some factors that would make me not want to stay again. The location was great, just across the bridge from downtown Charleston. Close to Patriot's Point and Sullivan's Island, as well as plenty of food options. However, the front desk service was borderline rude for the most part, with the exception of the morning we checked out. The walls are so thin it felt like I was sleeping in the same room wit... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. We were sorry to hear that you were disturbed by noise from other guests, but happy that you loved our location, and our clean rooms. I was also sorry to hear that our staff did not provide you with professional service at all times. To ensure that a situation like yours doesn't happen again, my team is being retrained on great customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. T... read more
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.