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Extended Stay America - Charleston - Northwoods Blvd.
- Hotels
- N. Charleston, SC
About this business
Location details
7641 Northwoods Blvd., N. Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property and rooms felt old. In need of a revamp and this place wouldn’t be so bad. Rooms had old stains on the walls.
Business response:
Thank you for staying at our hotel. We're sorry our accommodations did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Also, we have discussed your comments with the housekeeping team to be more diligent in their efforts going forward. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Room switch at check in raised the cost 30-40 usd. Only one employee on duty and he was dealing with a number of other guest dealing with other issues so after waiting close to an hour I took my key and went to my room
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused at the time of check-in and regret the inconvenience caused. We have shared your feedback with the front desk team to be more diligent in their efforts going forward. Thank you for the nice rating. We hope you will stay with us again in the future. Sincerely, Hotel Management
I loved the fact that it’s like a kitchenette warm and cozy. What I didn’t like was the way the young lady that was at the front desk was rude in a way. She tells me after seeing my ID. She said in a real dry voice that she’s going to let me stay this time but we don’t accept the local people come to this hotel. I was so shocked that I didn’t know what to say. You need more cheerful people to work the front desk.y
Business response:
Eunice, thank you for being our guest. We are pleased you liked our well-equipped kitchen, but we are sorry you were unhappy with our hotel policy and regret the service delivered by our front desk associate. We have shared your feedback with the appropriate individual to handle such a situation in a better way. Thank you again for your comments. Sincerely, Hotel Management
Hate the fact that me as a local taxpayer cant stay because of my address. And behind other peoples actions. There s
Business response:
Thank you for your feedback. We regret our hotel's policy averts your stay at this location. Since this is an anonymous review, you can reach out to our front desk if we can provide you with any other further assistance. We appreciate your comments once again. Sincerely, Hotel Management
The rooms were awesome and clean. I did not like that I wasn't made aware that residents could not stay there. I got lucky and was allowed to stay because of the debit card I used.
Business response:
Kylie, thank you for being our guest at Extended Stay America. We are glad you had a pleasant stay and that you liked our accommodations. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
It was rather unkept and the staff was rarely at the front desk and it appeared that nonworking staff members and friends were wandering around the complex often
Business response:
William, thank you for reviewing your stay. We are sorry your visit was not as you expected and regret our associates were not at the desk. We have taken note of your feedback and have shared it with the front desk team so that we can improve our future guests stay. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The staff was very nice and rooms were excellently cleaned and stocked with extras
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and liked our clean accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Northwoods Blvd.
How is Extended Stay America - Charleston - Northwoods Blvd. rated?
Extended Stay America - Charleston - Northwoods Blvd. has a 4.2 star rating with 1,046 reviews.
When is Extended Stay America - Charleston - Northwoods Blvd. open?
Extended Stay America - Charleston - Northwoods Blvd. is open now. It will close tomorrow at 12:00 a.m.