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7641 Northwoods Blvd., N. Charleston, SC, 29418, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
close to things
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Probably won't return Checked in and hauled my stuff up to the third floor and neither key worked. Took everything back down to get new keys. Almost every time I entered or exited the hotel, people were right outside the door smoking. This included the front desk staff.
Business response:
Steve, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more wonderful experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
My stay overall the stay was good the friendliness of the front desk ladies was outstanding. the only complaint i would have is the cleanliness of the front lobby floor and the rudeness of the other guest that use the front enter to releave the pets instead of going around to the side of back of the hotel.
Don't show up past 5PM I drove down to visit my fiance 7 hours away, and got to the hotel at 10PM, and they told me they were overbooked and didn't have a room for me. I had paid in advance, and even called them earlier making sure everything in my reservation was solid. They did not honor the RESERVATION of the ROOM that I bought from them. And I had to search for hours to find another hotel that had availability, which I could not find so I had to sleep in my car for the night. I ended up booking a reservation with them st... read more
Business response:
Ambriel, thank you for sharing your review. We are sorry for the reservation issues you encountered at the time of check-in and that our hotel was overbooked and unable to accommodate you initially. We offer no excuses for this mix-up, and we apologize for the inconvenience. Also, we are sorry for not living up to our commitment to clean, fresh accommodations during your visit. Your feedback will be shared with our housekeeping team for review and action. We hope you will give us a chance to provide you with the hospitality ... read more
Best home away from home Amazing stay very quiet comfortable lodging . very clean well cared for facility. The management and staff go out of their way to make guests stay absolutely awesome. Extended Stay America #112. 5059 N Arco Ln North Charelston you Rock
Business response:
Carl, thank you for making Extended Stay America your home away from home. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you once again for the exceptional review, and we look forward to seeing you again soon. Sincerely, Hotel Management
Not bad for the price. It was an ok stay for the price. Front desk people were very friendly. Could use a good cleaning of the hallway and room carpets. Musky smell throughout the building. Room and bed was comfortable.
Business response:
Marie, thank you for choosing Extended Stay America. We are glad you found us to be good value and were impressed with our front desk associates. However, your feedback has been shared with our housekeeping team to make sure we are consistent with our service delivery. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Excellent service staff was nice didn’t have any problems
Business response:
Thank you for the generous review of Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our outstanding service. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was amazing! They were friendly and helpful! The room was extremely clean! I recommend this hotel to everyone.
Business response:
Shona, thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you liked your well-kept suite and were impressed by the service provided by our cordial associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Zarah, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Extended Stay America - Charleston - Northwoods Blvd. has a 2.9 star rating with 1,931 reviews.
Extended Stay America - Charleston - Northwoods Blvd. is open now. It will close tomorrow at 12:00 a.m.