Extended Stay America - Charleston - Northwoods Blvd.

Business response:

Thank you for your rating. We are glad your overall visit was a pleasant one. We hope you will give us another chance to exceed your expectations on a future date. Sincerely, Hotel Management 

Business response:

Dear Guest, thank you for taking the time to rate your stay and for choosing our hotel for your accommodation needs. We are so sorry we failed to provide you with the quiet and comfortable visit you deserved. We are sorry for the inconvenience you experienced due to smokey smell in our elevator. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel... read more

Business response:

Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our associates and that overall you had a pleasant time while you were here. We appreciate your valuable feedback and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us and liked the size of your suite. Also, we have asked our housekeeping team to deep clean the room to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

DeQuanne, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for making Extended Stay America of your travel plans. We are thrilled to know you were amazed by our well-maintained property and that you had an excellent stay with us. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management