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Extended Stay America - Charleston - Northwoods Blvd.
- Hotels
- N. Charleston, SC
About this business
Location details
7641 Northwoods Blvd., N. Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
La cocina no tiene los unte cilios que se necesita el piso está muy sucio y abajo de la cama hay mucha basura los baños están muy sucios y hay personas que viven en la calle en el parqueadero.
Não recomendo ! Pensa num hotel ruim… é esse! Mal cheiroso… cheiro ruim ficou impregnado na roupa, nunca tinha visto isso. Por fora do hotel muito sujo também.
Very disgusting place smell bad
Business response:
Dear Oscar, Thank you for your feedback. Please know we have strict quality control standards meant to prevent a situation like yours from occurring. We understand our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable suites at an affordable price so guests will want to return again and again. The cleanliness and upkeep conditions you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impec... read more
This hotel surprised me that its still open. Its nasty
Business response:
Dear Cliff,We sincerely apologize for yournegative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Allow us to review your case with the team and ensure what steps we can take as we move ahead. Please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
Hot mess express The pictures for this place is extremely misleading. We turned right around and checked out. The only good thing about this place is that they refunded our money for the night. I was ready to leave it. The place was in disrepair and very nasty. Would not recommend to anyone.
Business response:
Dear Kerry, Thank you for sharing your review. We genuinely care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
Very disgusting and unprofessional!
Business response:
Dear Corey, Thank you for selecting us. The front desk team's behavior in handling your request was unacceptable, and we apologize for that. We will discuss this with our staff to find out what went wrong and to handle this situation better. We make every effort to provide service above and beyond your expectations. We appreciate your business and hope to serve you again with a better experience.Sincerely,Hotel Management
Ceiling in the bathroom caving in from water damage. Shower only had cold water and stopped working halfway through my shower. Toilet didn’t flush. Worst hotel I have ever stayed at and I’ve stayed at extended stays on the west coast. Avoid them at all costs on the east coast. Worst hotel experience of my life. I only stayed one night even though I booked two.
Business response:
Dear Roxanne, We apologize sincerely for the unacceptable experience you encountered during your stay. Please rest assured that we are sharing these issues urgently with our maintenance and housekeeping teams to rectify them immediately. Your feedback is invaluable to us, and we deeply regret any inconvenience caused. We understand your disappointment and frustration. Should you reconsider staying with us in the future, we would welcome the opportunity to provide you with a vastly improved experience. Sincerely,Hotel Managem... read more
HORRIBLE HOTEL This Hotel is the worst that I've stayed in my life. Fist of all at the Lobby the rug is dirty and can some dark spots but when you walk thru the hallway it's even worse because he has a horrible smell, rugs are disgusting, lots of noise and it's smells like Pee. Also the elevator was broken and when walking into my room, I noticed the Door leverage to lock the door was Brocken. Some of the lamps had no bulbs, the rug Dirty, filthy, bad smell, bathroom had a noise when turning the fan on. The shower head had v... read more
Business response:
Dear Brenda, Thank you for choosing us. We deeply regret the challenges you encountered with the hotel's condition and room upkeep. We sincerely apologize for the inconvenience in the room. Your feedback is invaluable as it highlights areas for improvement, and our respective teams are already at work. Rest assured, we will address these concerns internally to enhance our service standards. If your travels bring you back to the area, we hope for an opportunity to provide you with a positive experience.Sincerely,Hotel Managem... read more
Frequently asked questions about Extended Stay America - Charleston - Northwoods Blvd.
How is Extended Stay America - Charleston - Northwoods Blvd. rated?
Extended Stay America - Charleston - Northwoods Blvd. has a 2.9 star rating with 1,933 reviews.
When is Extended Stay America - Charleston - Northwoods Blvd. open?
Extended Stay America - Charleston - Northwoods Blvd. is open now. It will close tomorrow at 12:00 a.m.