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Extended Stay America - Charlotte - University Place
- Hotels
- Charlotte, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8211 University Executive Park Dr., Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overnight Stay - August 31, 2019 The hotel was ok. I was able to have a decent night's rest. One thing I notice was some ants in the bathroom and in the kitchenette area. I noticed the insects not even 10 minutes after I entered the room. A suggestion is to have frequent pest control for the hotel. Again. Not a terrible place to stay, but improve on the past control so the guests can have a more pleasant stay.
Business response:
Chrystal, thank you for taking the time to evaluate your stay and for sharing your feedback. We are happy that overall you enjoyed your stay at our hotel. However, we are sorry for the insects you encountered in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We regret the frustrations you experienced, and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, H... read more
Great stay Great no frills hotel
Business response:
Evan, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The lady working desk at check out was awesome very personable and professional
Business response:
Chris, thank you for choosing Extended Stay America and for your excellent review. We are delighted to know you were impressed with the great service delivered by one of our associates and that you had a great stay. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
The Best Stay Ever!!!! The best extended stay I've had the pleasure of visiting! The manager Alexa is superb!!! The staff is very accommodating, compassionate and friendly. They really go the extra mile to ensure your stay is one in a million! I am glad that we were able to stay here after the fiasco we had elsewhere. YOU WILL NOT BE DISAPPOINTED WITH STAYING HERE! 😍😘❤👏😁
Business response:
Barbara, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Alexa, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
I was very disappointed in breakfast! They only had muffins and coffee. I was told differently.
Business response:
Thank you for staying at our hotel. Although from the rating it seems you had a nice time with us, we are sorry not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine the new breakfast choice. Thank you once more. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
It seems like you had a great stay! Thank you.
Not bad but not good. Room was clean and bed was comfortable. Don’t expect anything in the kitchen. Ours was totally empty but front desk did have a wine opener.
Business response:
Michael, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and the comfort of your bed. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Thank you once more for being our guest, and we hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - University Place
How is Extended Stay America - Charlotte - University Place rated?
Extended Stay America - Charlotte - University Place has a 4.5 star rating with 997 reviews.
When is Extended Stay America - Charlotte - University Place open?
Extended Stay America - Charlotte - University Place is open now. It will close tomorrow at 12:00 a.m.