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Extended Stay America - Charlotte - University Place
- Hotels
- Charlotte, NC
About this business
Location details
8211 University Executive Park Dr., Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady working desk at check out was awesome very personable and professional
Business response:
Chris, thank you for choosing Extended Stay America and for your excellent review. We are delighted to know you were impressed with the great service delivered by one of our associates and that you had a great stay. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
The Best Stay Ever!!!! The best extended stay I've had the pleasure of visiting! The manager Alexa is superb!!! The staff is very accommodating, compassionate and friendly. They really go the extra mile to ensure your stay is one in a million! I am glad that we were able to stay here after the fiasco we had elsewhere. YOU WILL NOT BE DISAPPOINTED WITH STAYING HERE! 😍😘❤👏😁
Business response:
Barbara, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Alexa, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
I was very disappointed in breakfast! They only had muffins and coffee. I was told differently.
Business response:
Thank you for staying at our hotel. Although from the rating it seems you had a nice time with us, we are sorry not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine the new breakfast choice. Thank you once more. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
It seems like you had a great stay! Thank you.
Not bad but not good. Room was clean and bed was comfortable. Don’t expect anything in the kitchen. Ours was totally empty but front desk did have a wine opener.
Business response:
Michael, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and the comfort of your bed. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Thank you once more for being our guest, and we hope to see you soon. Sincerely, Hotel Management
Business response:
It seems like you had some issues during your stay, please reach out to the hotel directly to discuss them. Thank you.
Everything was great, I would love to come here again, best one I’ve stayed in
Business response:
Thank you so much for your kind review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Staff was excellent very friendly, they made me feel welcomed.
Business response:
It is lovely to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you again for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Business response:
It seems like you had a great stay. Thank you.
Frequently asked questions about Extended Stay America - Charlotte - University Place
How is Extended Stay America - Charlotte - University Place rated?
Extended Stay America - Charlotte - University Place has a 3.5 star rating with 1,923 reviews.
When is Extended Stay America - Charlotte - University Place open?
Extended Stay America - Charlotte - University Place is open now. It will close tomorrow at 12:00 a.m.