This profile has been claimed by the business owner or representative.
Extended Stay America - Charlotte - University Place
- Hotels
- Charlotte, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8211 University Executive Park Dr., Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bargain Good prices. Especially for a race weekend. Uncomfortably beds, pillows were hard, blankets were sheets. Froze to death all night. Okay for the money and was clean but wouldn’t recommend other than that
Business response:
Joey, thank you for choosing us for your weekend plans. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found the bedding uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, we have alerted our maintenance team about the HVAC unit, and they are fixing it immediately. On a positive note, we are glad to know you were happy with our affordable rates. We hope you wil... read more
Bri at the front desk was really nice. Clean & renovated. I overslept & didn’t get charged extra for not checking out on time. I use this chain often.
Business response:
Thank you for being loyal to our brand Extended Stay America. We are glad to know you enjoyed our well-maintained property and liked the service provided by our courteous associates. We will be sure to share your compliments with Bri for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Wow that I have stayed in an extended stay America in Atlanta and it was good. This hotel carpet was nasty and the floors in the actual room was sticky. We didn't have a phone in the room so had to Google numbers and call from cell ..we were told to bring our old washcloths in order to get new ones. Problem was we didn't have any cloths to begin with and( bring down the old ones what,are u serious) .. The morning clerk Ashley ( I believe is her name) was working solo and didn't have time to bring cloths so I had to go retrie... read more
Business response:
Sandra, thank you for being loyal to our brand. We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - University Place
How is Extended Stay America - Charlotte - University Place rated?
Extended Stay America - Charlotte - University Place has a 4.5 star rating with 997 reviews.
When is Extended Stay America - Charlotte - University Place open?
Extended Stay America - Charlotte - University Place is open now. It will close tomorrow at 12:00 a.m.